Yes, you can join AFAQ partners. book an online meeting with AFAQ partnership management team to discuss ways of cooperation and respond to all your inquiries.
You can create your own package by submitting a (Customize Package) Request. Specify all the services you need and design your event accordingly.
You cannot book more than one package at the same time
You can simply combine several packages by specifying the number of physical events and the number of virtual events, and subscribing to the appropriate package for each type.
You can cancel your subscription within 14 days of the subscription date. The fee will be refunded minus 30% of the amount paid as an administration fee.
At Afaq platform, we accept various payment methods, which include banking transfer, Mada, MasterCard, and Visa cards, in addition to the installment service through approved systems.
Enjoy your first experience of Afaq platform for free, after that choose the appropriate package, and specify the number of events to get the subscription price.
Yes, AFAQ provides health events management services of all kinds, including conferences, awareness campaigns, simulation courses, and training courses, whether in person or remotely.
First, please check your Junk Mail, also it may be due to an error in entering your email when you registered.
If the problem persists, you can contact us by opening a ticket via the following link: (Add the link to the contact page)
You can register on the platform for free by following the steps shown in the following image:
AFAQ platform supports smart devices, but the best use will be through a desktop or laptop computer.
To change the password for your account, follow these steps:
You can edit your personal information by following these steps:
If you would like other changes that are not available in the profile settings, please contact us by opening a ticket in the system via the following link
Please open a ticket containing the correct number of the SCFHS license via the following link: (Add the link to the contact page)
It is an electronic platform that aims to develop and improve the competencies of health staff, by providing educational programs and courses from various health education providers with the highest international quality standards.
The platform is interested in providing all training activities, hosting and organizing accredited health conferences and events, in addition to providing live broadcasting for attendance events and providing educational resources and libraries for practitioners and students from all medical specialties.
Medical education providers, health practitioners, and students of health universities can benefit from AFAQ platform and the services provided through it.
AFAQ platform allows the health practitioner to register for in-person, online, or hybrid conferences, professional programs, and training courses offered by various entities in all health specialities.
You can pay through VISA, MasterCard, Mada, and Bank Transfer.
No, you cannot get a refund of the registration fee if you miss a course for any reason.
If your duration of attendance is less than 75% of the course duration, you are not entitled to claim your CME hours or Certificate of Attendance.
It depends on the method of attendance chosen when registering for the activity:
AFAQ platform maintains the privacy of its users' data under the approved policy that is fully described in the privacy policy (add the link to the privacy policy)
No, the platform retains ownership and copyright of the courses and scientific content published through the platform and does not allow the use of its content for personal purposes, please review the copyright and intellectual property policy described in (add the link to the terms and conditions of use page)
If you are unable to complete the questionnaire, please contact technical support by opening a ticket through the link below: (Add the link to the contact page)
Attendance for the activity is automatically recorded by AFAQ platform.
Training activity fees vary for different activities and are announced on the poster and activity page.
AFAQ platform offers training activities in Arabic or English.
Yes, you can join the educational staff of the platform and provide training courses that are commensurate with your academic qualifications according to the applicable terms and conditions. You can apply to become a trainer through the link: (Add the link to the trainer application)
Yes, you can register on the platform for free, and after registration, you will be able to attend the available events and training courses.
Yes, different entities and organizations can request an activity-hosting service for their employees or open to everyone with many other services by contacting AFAQ platform Info@afaq-lms.com
Yes, different entities and institutions can request hosting and registration services for their activities and programs in addition to many other services by contacting AFAQ platform Info@afaq-lms.com
Yes, AFAQ has contracted with government and private agencies to allow registration for their training programs. Your registration is considered confirmed if payment and registration are made through AFAQ platform.
Yes, you can register and pay through the platform and go directly to the event.
AFAQ platform offers accredited and non-accredited activities and the number of CME hours of the accredited activities is announced on the poster and activity page.
To join a free training activity, please follow these steps:
To join a paid training activity, please follow these steps:
You will receive a message on the registered email notifying you that the registration request has been confirmed.
You can join multiple training activities if their times do not match.
The certificate appears automatically the day after the activity on the profile page on the platform, and if it does not appear within 24 hours of the end of the event, please contact technical support by opening a ticket through the link: (Add the link to the contact page)
Attendance certificate accredited by the activity provider.
You can get a certificate of attendance by going to:
The certificate appears automatically on the day after the activity if you:
A person who violates either of these two conditions is not entitled to claim a certificate of attendance or CME hours.
To edit your name in the certificate, open a ticket through the link below: (Add the link to the contact page)
CME hours are calculated automatically by the platform, and attendance of the accredited course is calculated upon completion of 75% of the total course duration.
According to the accreditation of the event, either AFAQ platform or the entity providing the event.
AFAQ platform takes 5 working days to upload the attendance list to the Saudi Commission for Health Specialties and the hours earned will be updated to your account on (Mumaris +) by the Commission.
It takes 5 working days to upload the attendance list and then the hours on your account are automatically updated.
CME hours may not be counted because:
If the course is provided by a third party through AFAQ platform, you need to communicate with the party that provides the course, but if the course is provided by the platform directly, you can contact our technical support via (add the link to the communication page)
We are pleased to contact you, respond to your inquiries and receive your suggestions via: info@afaq-lms.com
Or you can open a ticket through the link below:
(Add a link to the contact page)
You can follow our social media accounts on (Add links to communication platforms)
You can contact us through:
All browsers are suitable for accessing the platform such as Google Chrome, Firefox, Safari, and Internet Explorer.
We are pleased to serve you by contacting the support team via (Add a link to the contact page)
At the moment, this service is not available, but it will be available soon
You can get credit in paying for courses, conferences, seminars, etc. AFAQ platform
You can use your balance within one Gregorian year.
The balance in the wallet is refunded
Yes, you can transfer the balance to points according to the transfer policies of the platform
In the current period, it is not possible to charge the wallet, but the feature will be added later to achieve maximum benefit for the trainee and facilitate the payment process
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