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Technical and educational support policy

Provided to faculty members and the learner throughout the study implementation period

We are committed to providing technical and technical support and academic support to all beneficiaries of the e-learning system in all programs on a permanent basis through the channels available and published on the site.

Rules and etiquette that the beneficiary must follow:

· Clarify the problem in detail Technical and educational support representative through any channel

· Commitment to the etiquette of dialogue.

· Not to offend others

· Not to engage in political or religious discussions.

Rules and etiquette that a technical or educational support representative must follow:

· Commitment to the etiquette of dialogue.

· Respect

· Not to offend

· Not to engage in political or religious discussions.

Technical and Educational Support

We provide technical and educational support service for everything related to e-learning systems (learning management systems, virtual classes).

· Direct phone number: 0501234567 (reply during weekdays from Sunday to Thursday from 08:00 am to 12:00 pm.

· Technical support e-mail:, available 24 hours. The response is during working days.

· Guidelines page

· Frequently Asked Questions page: Solutions to the most common problems

In the event of a problem that hinders the educational process, please contact directly at the number: 920035377

Contact Information:

Riyadh 12511 - 3158 Kingdom of Saudi Arabia 920035377

Personal Info