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Repeated Questions

I have many different health events including physical and virtual events, what should I do?

You can simply combine several packages by specifying the number of physical events and the number of virtual events, and subscribing to the appropriate package for each type.

Can I reserve more than one package at a time?

You cannot book more than one package at the same time

Can I customize the services in my package?

You can create your own package by submitting a (Customize Package) Request. Specify all the services you need and design your event accordingly. 

Can AFAQ Company provide services for all types of health events?

Yes, AFAQ provides health events management services of all kinds, including conferences, awareness campaigns, simulation courses, and training courses, whether in person or remotely.

What happens when the trial package ends?

Enjoy your first experience of Afaq platform for free, after that choose the appropriate package, and specify the number of events to get the subscription price.

What are the accepted payment methods?

At Afaq platform, we accept various payment methods, which include banking transfer, Mada, MasterCard, and Visa cards, in addition to the installment service through approved systems.

Can I cancel my subscription after paying the fee?

You can cancel your subscription within 14 days of the subscription date. The fee will be refunded minus 30% of the amount paid as an administration fee.